Privacy Policy

SIA MR Group ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal data when you use our website rmparts.eu (the "Site") and any related services provided through the Site (collectively, the "Services").

RM-Parts Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Data Controller

SIA MR Group is the data controller responsible for the processing of your personal data in accordance with this privacy policy.

Types of Personal Data We Collect

Generally, you may browse the Luma website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features, pricing, and product selection.

We collect the following types of personal data to process your orders and shipping:

• Contact information: including your name, email address, telephone number, and shipping address.
• Payment information: if you choose to pay using PayPal, Stripe, or bank transfer, we collect the necessary payment details to process your transaction.

Purposes of Data Processing

We process your personal data for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you about your orders, account, or inquiries.
• To facilitate payment processing through our payment gateways (PayPal, Stripe, and bank transfer).
• To comply with legal obligations or protect our rights and interests.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

The processing is necessary for compliance with legal obligations to which we are subject.

The processing is necessary for the purposes of our legitimate interests, such as ensuring the security and integrity of our Services.

Data Sharing

We may share your personal data with the following categories of recipients:

Service providers and third-party vendors who assist us in providing and administering our Services, including payment processors (PayPal, Stripe) and shipping carriers.

Legal and regulatory authorities, where required by law or necessary to protect our rights and interests.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our servers are hosted on DigitalOcean, and we take measures to ensure the security of your data on our servers.

Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this privacy policy by posting the updated policy on our Site and updating the "Last updated" date.

Contact Us

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us.

SIA MR GROUP

Vēju iela 6

Stūnīši

LV-2127

Latvia

VAT: LV40203204244

REG NR: 40203204244